Start your sign-up on WhatsApp

You can start signing up in a WhatsApp chat with us. You answer a few short questions, then tap a link to finish the last steps on the web, with your answers already filled in.

Message us and tap Get a website

1. Open a chat with us on WhatsApp. The WhatsApp button at the end of this page opens it.
2. If WhatsApp shows suggested messages, tap I’d like a website for my business. Otherwise send any message, such as Hi, and tap Get a website.
3. We tell you what we ask for and how we use it. Tap Yes, continue.

Answer the questions

4. The name of your business.
5. What kind of business it is: tap Choose one and pick your trade. Tap More… for the rest of the list. Not listed? Choose Something else and describe what the business does in a few words.
6. Your town or suburb.
7. Your province: tap Choose a province.
8. Your name. We offer the name on your WhatsApp profile: tap Yes, that’s me, or No, I’ll type it.
9. Your email address. Your sign-in links and enquiry alerts go here.
10. Your phone number. We offer the number you are chatting from: tap Yes, or Another number and type the number to call.
11. Whether you have a website or Facebook page. Tap Yes and send the link, or tap No.

Tap Continue sign-up

12. We send a message with a Continue sign-up button. Tap it.

13. The sign-up opens on the web with your answers filled in, and a note at the top: “We filled in what you told us on WhatsApp. Tick your services and continue.”
14. Tick the services you offer, check your details and tap Next: your web address.

15. Carry on with the rest: your web address, your look and colours, your logo and photos and your plan.

How long the link works

• The link works for 7 days, as often as you open it.
• Once you finish the web address step, the link no longer opens your sign-up. From then on, carry on in the same browser: open the sign-up again on that phone or computer and you are back where you stopped.
• To carry on on another phone or computer, tap Email me a link to continue at the bottom of any step. We email you a link that opens your sign-up at the step you reached, for 7 days.

When the link does not work

If the link has expired, you have already moved past the web address step, or your sign-up is finished, you see “This link isn’t working”. A finished sign-up means you already have a portal: sign in instead. Otherwise:

• Tap Start on the web to sign up on the web. It takes about two minutes.
• Or tap Message us on WhatsApp and we help you carry on. To answer the questions again and get a new link, reply MENU in the chat and tap Get a website.

Good to know

• Reply MENU any time to start over, and HELP to chat to a person.
• Reply STOP and we do not message you again. Reply START if you change your mind.
• After your email address, we remind you: already have a login? Sign in instead. Each email address can have one account. See Sign in to your portal.
• You can start up to three sign-ups from one WhatsApp number a day. After that, sign up on the web.
• Already a client? When you message us from the WhatsApp number on your website, the chat goes to client support. To sign up a second business, use the web sign-up with that business’s own email address.